DeLeon Real Estate Solutions ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, home address, and any details you provide when booking a service or contacting us.
- Payment Information: If you purchase services, we may collect billing details, though payments are processed securely through third-party providers like Stripe or PayPal (we do not store payment details).
- Website Usage Data: IP addresses, browser type, and activity on our site, collected via cookies and analytics tools to improve user experience.
2. How We Use Your Information
We use your information to:
- Process service bookings and inquiries.
- Communicate with you regarding appointments, promotions, or updates.
- Improve our website, customer service, and offerings.
- Ensure security and prevent fraud.
3. How We Protect Your Information
We implement security measures such as encryption and secure servers to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing information online.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers that assist in website hosting, payments, and customer management (e.g., Stripe, Calendly).
- Legal authorities if required by law or to protect our business and customers.
5. Cookies and Tracking Technologies
Our website uses cookies and analytics tools (such as Google Analytics) to improve functionality and track visitor interactions. You can manage your cookie settings through your browser.
6. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
To exercise these rights, contact us.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.